There are services to help you with any emergency or non-emergency health concerns
You will need a phone in order to call these services 📞
Emergency
In a case of an emergency, please call 📞 9-1-1
Services include:
A fire
A crime
A car crash
A medical emergency
When you call 📞 9-1-1, they will ask you some questions. These may include:
The location of the emergency, including the street address
The phone number you are calling from
More information about the emergency
Non-Emergency
If you have non-emergency health concerns, please call 📞 8-1-1
Services include:
To talk about your symptoms and if you need to see a doctor or nurse in person
To ask healthy eating and nutrition-specific questions
To ask physical activity and exercise-specific questions
To ask about the medications you take
Walk-In-Clinics are places that provide medical care for people who do not have a family doctor. They accept patients who walk-in and have no appointments.
Mental-health
If you would like to access mental health or counselling-related service, please contact your Settlement Worker. If you do not have a Settlement Worker, please go to the Get Help page for more information.
COVID-19 Vaccination
Everyone can get vaccinated! You don’t need any documentation.
Register even if you have already received dose 1 in another location. All of your information will be kept private and will never be shared with other agencies or parts of government.
You can register yourself or someone else, like a parent, grandparent or child. They will never ask you for your SIN, driver's licence number or banking and credit card details.
After registration, use your ‘confirmation number’ to book an appointment online or by phone:
Online:
To register online, you must provide:
First and last name
Date of birth
Postal code
Personal Health Number (PHN)
An email address that gets checked regularly or a phone number that can receive text messages
You can register online here.
Phone:
If you don't have a Personal Health Number (PHN), you need to register by phone. A PHN will be created and given to you.
Call: 📞 1-833-838-2323 | Translators are available
Seven days a week, 7 am to 7 pm (PDT)
Outside Canada and the USA: 📞 1-604-681-4261
Telephone for people with hearing problems: Dial 📞 711